Hassle-free returns14-day returns
Changed your mind? You’ve got 14 days to send it back for store credit or an exchange. Just keep those tags on & make sure it’s unworn + clean.
Sale items (30% off+), accessories & final sale goodies can’t be returned.
Need help? Email paletteorders@gmail.com or call 937-469-1274. We’re here for you, babe! 🤍
Orders over $100 ship FREE, babe! We process in 2-3 biz days, then USPS or UPS brings it to your door in about 3-5 days.
Don’t forget: once it’s with the carrier, it’s out of our hands — we recommend Ship Aid at checkout for extra peace of mind.
Heads up! Shipping isn’t refunded on returns, and if your original order shipped free, we’ll deduct $8.95 from your credit.
Got Qs? Email paletteorders@gmail.com anytime! ✨
